.
Promptness in answering the phone


Professional insurance knowledge



Ability of staff members to answer
your questions on the spot


Timely response to changes you want made


Proactive in making coverage suggestions


Promptness in resolving any problems


Handing of a claim (if you've had one)


Billing accuracy


Policy coverage accuracy


Caring attitude of staff members


Courtesy


   

 
 

Comments
Tell us what you think about our services, ways we could improve. If you have a friend or business associate you would like to refer us to here, thank you!


Name
Email

NOTE: We will not make public any individual responses to this online survey. It is strictly for internal agency use as a tool for improvement.


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Lupton & Luce, Inc., 225 Howell Avenue, Riverhead, NY 11901.
Phone: (631) 727-4114 Fax (631)727-7138. Web: www.LuptonandLuce.com